Thank you for choosing GDK Veneering Ltd for your veneering needs. These terms and conditions outline the rules and regulations for the use of our services. Please read them carefully before engaging with us. All orders are subject to GDK Veneering ltd's full conditions of supply. For your convenience our key terms and conditions are set out below:

Payment terms:

The total price of our service/product must be paid in full when we inform you that
your item(s) arrived with us prior to us commencing work, otherwise you will lose
your place in the queue and only re-join the queue once payment has been received.

If you require bespoke customisation or veneering needs then we will discuss an estimate with you and will require a deposit to be made prior to commencement of work with the remaining balance to be paid on notification of completion.

This is unless you have a trade account with ourselves and have pre-agreed payment terms.

Postage & Packaging:

Please note that once we have completed your wood work and we have received
payment in full we will arrange getting your job back to you. We will package the
items well and will provide a secure box to put them in (this is included in the pre-
arranged postage and packaging charges) however sometimes this is not enough and
damage can occur in transit. We do not accept any responsibility for damage to the
wood work whilst in transit. We do always recommend picking the work up in person
to ensure a secure and safe collection.

Postage & Packaging Charges:

All P&P charges are quoted only for UK Mainland Excluding overseas and Northern
Ireland. We can post overseas however this will incur a surcharge that will be
agreed upon prior to the acceptance of the project. Please note that all import/export and any associated
charges are to be paid by the customer.

If any items are large, shipping can still be arranged but will occur extra cost and will
be arranged with the customer prior to arrangement.

Please note that unless already agreed with the client, no parcels will be insured unless specifically requested

Craftsman Ship Guarantee:

We take such pride in our work that we provide a 12 month guarantee on any service/product we supply.
Please see below for situations that void our guarantee:

• In the case that we re-lacquer an item we do not cover the de-lamination of base material (MDF,Plywood,veneer)
• Damage caused by stripping off of old coating such as lacquers, stains or varnishes
• Loss of Any attached screws, fixings or brackets
• Loss of Items during delivery
• Damage to Items during delivery
• Mis-formation of parts once veneered
• Base material Cracking/splitting
• Glue peel 
• Damage is caused by a third party outside of our workshop
• Normal wear & tear such as;Scratches,Fading/discoloration of lacquer & Veneer,Chipping,Hazing,Dulling,Abrasions,Stains

Time scales:

Times that are quoted are rough estimates and are subject to change at any moment,
we will inform you if there are any delays.